?

Log in

No account? Create an account

My love affair with ACDSee is *OVER* - The online computery journal thingy of a turtle

Apr. 4th, 2007

12:45 am - My love affair with ACDSee is *OVER*

Previous Entry Share Next Entry

I used to love ACDSee. It was the best image viewer I'd ever found. It cost $40 to register, but it was worth it.

Several years later, recently, my computer died and I had to buy a new one. I reinstalled ACDSee from the old install file I had (I think it was v.4, I hadn't bothered upgrading it in years), but I'd long since lost the magic registration number thingy for unlocking the trial version. So I used it until the trial period ran out and it started to nag me.

So I decided this was a good time to upgrade. I went to the ACDSee website, and by now they were up to v.9. I installed it and got a 30-day trial period. Lots of new features added, lots of improvements made. It was the same old program I'd always loved, but better! So I went back to the website to register it. It still cost $40, but instead of a registration code, I got a second install file. I tried running it. It didn't seem to be any different from the trial version install file. In fact, when I restarted it, the program was still on its trial period. I tried uninstalling the program and reinstalling from the new file. It was STILL on its trial period, and that "Buy Now" button hadn't gone away.

I went to the website. They had a tech support service, but you had to sign up for it. I poked around, looking at as much information as I could. Didn't find anything that helped. I got frustrated and gave up for now.

ACDSee's trial period continued to diminish day by day, reminding me with an InTouch window that popped up every day the first time I launched the program.

Oh, and the damn thing crashed a few times. It seemed annoyingly unstable.

Eventually the trial period ran out. The program offered me a 15-day extension on the trial period, which I accepted. In the meantime, I looked at the automated email I received when I paid for the program. There were some instructions in it that I didn't remember noticing before, for getting a file from the website. Apparently this was the actual full install program. I tried following the instructions, but they led to a dead link. I guess the time period to get the file had expired.

I went to the website again and tried signing up for the tech support account, hoping maybe they could send me another copy of the paid version that I already paid for. I filled out all the information and clicked the button. The website gave me a message saying they'd send me an email with a password. No such email arrived within the next hour or so, but as it was a Friday night, I figured maybe I'd have to wait till Saturday morning, or possibly Monday morning.

Saturday came and went. No email. Sunday came and went. No email. Monday came and went. Still no email.

At this point, I wrote off the $40 I spent as a loss. I decided to keep using the program until it expired again, then look for some other program. But tonight, while using it, it crashed so hard my computer was forced to restart!

So FUCK ACDSEE. Once my computer started up again, I uninstalled it. Fucking thing I used to love so much has turned into a piece of SHIT. Hey ACDSee, it's OVER between us! I want your belongings out of my bathroom, I want my $40 and my guitar back, I'm cutting you out of all the photos I have of the two of us, and don't even THINK about sending flowers or cards. I now know what a JERK you are and I'm telling all my friends.



So anyway... now I need another image viewer. Not IrfanView; I already have IrfanView and it's got too many weird quirks that disrupt my workflow (unless maybe someone can teach me to customize them away?) I did a search and I see something called FastStone Image Viewer; anyone have any experience with that? Is it good? Does it suck? Any other recommendations?

Current Mood: annoyedannoyed
Current Music: OK Go - Invincible

Comments:

[User Picture]
From:greyvulpine
Date:April 4th, 2007 06:45 am (UTC)
(Link)
Aww, I loved ACDSee when I first used it back in high school, many years ago.

Anyhoo, can I somehow rekindle your interest in ACDSee? I have, *ahem* ways. Really! Shoot me an email at this name at gmail.com.
(Reply) (Thread)
[User Picture]
From:peddles
Date:April 4th, 2007 06:54 am (UTC)
(Link)
Yes, I too have been using ACDSee for years, and I certainly have never had to *ahem* pay $40 to make it work.

Ah, "ways". Don't you just love them!
(Reply) (Parent) (Thread) (Expand)
[User Picture]
From:greyvulpine
Date:April 4th, 2007 07:05 am (UTC)
(Link)
Yes Indeed!
(Reply) (Parent) (Thread)
[User Picture]
From:kinkyturtle
Date:April 4th, 2007 07:17 am (UTC)
(Link)
I seriously don't want it anymore. Not if it's going to crash my whole system like that.
(Reply) (Parent) (Thread)
[User Picture]
From:peddles
Date:April 4th, 2007 07:39 am (UTC)
(Link)
I think you just need an updated version. I have 8.1 (build 99) so if you're still using version 4, you're living in the past.

Stop living in the past, man!
(Reply) (Parent) (Thread)
[User Picture]
From:kinkyturtle
Date:April 4th, 2007 08:24 am (UTC)
(Link)
No, read the post again. I decided to get the latest version, and that's when my troubles *started*.
(Reply) (Parent) (Thread)
[User Picture]
From:nikonraccoon
Date:April 4th, 2007 08:27 am (UTC)
(Link)
You could get the old installer from http://www.oldversion.com/ I still use a copy of 3.1 to make my webpages, and that's about all it's good for for me. Though of late, it's been popping open when I download anything. No idea why.
(Reply) (Thread)
[User Picture]
From:kinkyturtle
Date:April 4th, 2007 09:21 am (UTC)

As I mentioned in the post...

(Link)
I still have the old installer; but I've long since lost the registration number needed to make it non-nagware/crippleware.
(Reply) (Parent) (Thread)
[User Picture]
From:greyvulpine
Date:April 4th, 2007 09:57 am (UTC)

Re: As I mentioned in the post...

(Link)
E-mail me :)
(Reply) (Parent) (Thread)
From:anfael
Date:April 4th, 2007 10:21 am (UTC)
(Link)
see what you think of XnView. http://www.xnview.com/

i really recommend it, i'm not sure why it doesn't get the attention that irfanview does
(Reply) (Thread)
[User Picture]
From:kinkyturtle
Date:April 4th, 2007 09:23 pm (UTC)
(Link)
Thanks, I'll try it, once I get over that mental period of "I'm not ready to install anything new yet, I got work to do in Photoshop and LJ posts to read first".
(Reply) (Parent) (Thread)
[User Picture]
From:tailen
Date:April 4th, 2007 12:29 pm (UTC)
(Link)
I kicked out ACDSee years ago when it got more and more bloated and slower and slower. It used to be the fastest image viewer, but they really screwed it up.

I found XnView and all has been bliss ever since.
(Reply) (Thread)
[User Picture]
From:chocorisu
Date:April 4th, 2007 05:56 pm (UTC)
(Link)
Totally agree about bloated and slow. It used to be THE image viewer because it would start *instantly*. Soon as it took a few seconds to start it lost the one thing it had in its favour.

XnView looks really nice. And free!
(Reply) (Parent) (Thread)
[User Picture]
From:deckardcanine
Date:April 4th, 2007 06:07 pm (UTC)
(Link)
I'm cutting you out of all the photos I have of the two of us,

"I burned down the maltshop where we used to hang out/All because it reminds me of you...."
(Reply) (Thread)
[User Picture]
From:thecanuckguy
Date:April 4th, 2007 10:19 pm (UTC)
(Link)
My dad used ACDSee when I was living at home, when I got my own computer, I had it for a while, but then I was introduced to IrfanView and I like it (it's my default .jpeg viewer). I've never had anything "weird" with it (ironically enough). Can you go into detail about these weirdities?
(Reply) (Thread)
[User Picture]
From:kinkyturtle
Date:April 5th, 2007 12:26 am (UTC)
(Link)
Well, one of the things I like to do a lot is browse all the images in a directory, and IrfanView throws two annoying speedbumps under this process:

- If there's a Flash file or an mp3 or something in the directory, IrfanView tries to play it, fails, and gives me an error message about needing some .dll file, which I have to dismiss before I can continue browsing.

- I prefer to browse using keyboard shortcuts. ACDSee made this very easy; the Page Down key advances to the next image, so I could just PageDown PageDown PageDown all the way through a directory. But IrfanView uses arrow keys instead; the right arrow key advances to the next image.
Unfortunately (and here's the ANNOYING PART), if it reaches an image larger than the screen, it displays it actual size and CHANGES the function of the arrow keys. Suddenly, instead of "next image", the right arrow becomes redefined as "scroll right", and I have to use the mouse to advance.

I tried poking around in the settings, but I couldn't find any way to solve these problems.
(Reply) (Parent) (Thread)
[User Picture]
From:yakko
Date:April 5th, 2007 04:06 am (UTC)

My IrfanView experience

(Link)
To cure problem #1: Options, Properties, Extensions tab. Click "Images Only" on the right. Select "Load only associated types while moving through directory". Restart IrfanView. Why IV plays these foreign files when better utilities exist for this purpose is truly mind-boggling.

To (somewhat?) cure problem #2: Options, Properties, Misc. 1 tab. Select "Jump always to next image if Arrow or Page keys (or mouse wheel) pressed". In my testing, the arrows were still being overtaken when I had larger-than-screen images, but hitting PgUp/PgDn or using the wheel always scrolled through images.
(Reply) (Parent) (Thread)
[User Picture]
From:kinkyturtle
Date:April 5th, 2007 04:54 am (UTC)

Re: My IrfanView experience

(Link)
Yaay, they're working! Thanks!

(And I didn't know PgUp/PgDn worked in IrfanView. Now I can browse just like in ACDS, using PgUp/Dn to jump and arrow keys to scroll.)
(Reply) (Parent) (Thread)
[User Picture]
From:qaianna
Date:April 5th, 2007 01:42 am (UTC)

Old vs New

(Link)
I sort of agree on how the older versions just seemed nicer. I actually still use version 2.43--and honestly, I sometimes have to force myself to NOT use it as a surrogate Windows file management tool, too. It does the job, and I can deal with occasional reminders that I'm a dirty thief. I used it since I first had a Windows-capable computer, and honestly nothing else's come along that's improved on its function. I even used it to do some crude editing (the icon I use here is cropped from a pic--one you drew, too).
(Reply) (Thread)